telehealth & IN OFFICE THERAPY

Updated December 2024

Schedule a free 20-minute phone consultation

New Client Paperwork

Returning Client Paperwork

Group Attendee Paperwork

Free Phone Consultation
Please schedule your free phone consultation by using the links on this site or by emailing me at [email protected].  

Telehealth Sessions
Each time we meet, you will receive a single-use link from SecureVideo Zoom.  Please always check your Spam/Junk folder.

In Office Sessions
I offer both In Office and Telehealth Women’s Therapy & Counseling on Saturdays and Sundays in Sandy Springs.

Email
I use HIPAA compliant Hushmail for email communication.  To receive and send Hushmail, please open your free account.  

Text
SMS texting is not HIPAA compliant.  Please text for scheduling only and do not include personal information.

Can We Work Together?
You must be a Georgia resident to schedule Telehealth or In Office therapy with me.  GA — LCSW #CSW003082

Appointment Hours
Telehealth available Monday-Friday 11 am-7 pm

In Office and Telehealth available Saturday-Sunday 11 am-7 pm

In Network Insurance Instructions
AETNA GROUP POLICIES – In Network Provider for employer-based group policies only. 
Please send 1) Your name as it appears on Aetna ID, 2) date of birth, 3) residential address and 4) Aetna ID# and 5) Group#. 
Billing is processed through Headway. 

ORIGINAL MEDICARE PART B – In Network Provider for Federal Medicare B only.
Please send 1) Your name as it appears on Medicare ID, 2) date of birth, 3) residential address and 4) Medicare ID#. 
Billing is processed through JaneApp and Stripe. 

Out of Network Insurance Instructions
ALL OTHER PLANS – Out of Network Provider.  Payment is made at the end of each session and Superbills (receipts) are provided on request.  You may submit Superbills to your insurer for reimbursement.

To request a Superbill, click on any Superbill link above, complete the information and submit as requested.  Or email “Superbill Request” in the subject line to [email protected].  Please list all dates of service requested.

PAYMENT OPTIONS – Debit Card, Credit Card, Flexible Spending Account (FSA) or Healthcare Spending Account (HSA).

Fees & Discount*
60 Minute Therapy Session                   240.

*DISCOUNT – A 15% discount is available for pre-payment of 10 or more sessions (savings of $360 or 1.5 free sessions.)

Questions for your Insurance Company

  1. Does my policy include Mental Health / Behavioral Health Out of Network benefits?
  2. What is the dollar amount I will be reimbursed for a 90837 CPT Code (60 mins therapy) in my Zip Code?
  3. How soon can I expect to be reimbursed for each session?

Cancellation & Rescheduling Policy
Please note I require 2 days or 48 hours notice for cancellations and rescheduling.  Because I reserve your appointment time for you, and cannot offer it to others, appointments cancelled within 48 hours are billed at your full fee.  Thank you for your understanding.

Social Media Policy
I maintain a professional presence only on LinkedIn, Instagram and Facebook.  Any postings are for professional and informational purposes only.  For your privacy, I do not connect with clients, potential clients or former clients on social media of any kind.

No Live Social Media Policy – I have not in the past, and do not, participate in chat rooms, bulletin boards, or other live, interactive Social Media such as Reddit, YouTube Live or any live interactive social media or streaming. 

Digital Identify Theft – If you have seen my photo, name and/or comments on any interactive platform, unfortunately, this is the result of digital identity theft, fraud and impersonation, and a violation of the 1998 US Identity Theft & Assumption Deterrence Act.

Contact Me
For promptest response, please contact me via HIPAA compliant email ([email protected]).  You may also text (not HIPAA compliant) or call 770-313-7768.

Visit me on:

Psychology Today

EFT International

Association for Comprehensive Energy Psychology

Time Magazine Online

Tapping for Your Health (Natural Awakenings 1)

New Nonprofit to Promote, Spread EFT (Natural Awakenings 2)

Tapping Classes Offered in Decatur (Natural Awakenings 3)

Melissa Lester, LCSW

© melissalesterlcsw.com 2024